National Shattering Silence Coalition

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  • WHO WE ARE
    • ABOUT US
    • STRATEGIC ROADMAP
    • LEADERSHIP TEAM
    • BOARD OF DIRECTORS
    • STATE DIRECTORS
    • PARTNERS
    • NATIONAL SOLIDARITY WALL
    • SMI INTELLIGENCE FAQ
    • SOCIAL IMPACT
    • CONTACT US
  • IMPACT INITIATIVES
    • CRISIS TO CARE
    • BEYOND STIGMA
    • EMPOWERING STATE DIRECTORS
    • RIGHT TO CARE PEER ALLIANCE >
      • Youth Peer Ambassador Chandler Groce
  • MEDIA & INSIGHTS
    • TREATMENT SAVES, NEGLECT COSTS: THE EVIDENCE >
      • SEE THE EVIDENCE
      • SHARE YOUR EVIDENCE
    • PRO & PEER TALKS
    • FRONTLINE PERSPECTIVES
    • NATIONAL POSITION PAPERS
    • CAMPAIGNS >
      • BEYOND STIGMA CAMPAIGN
      • STILL HERE CAMPAIGN
    • PODCASTS
    • IN THE NEWS
    • GET UPDATES
  • RESOURCES & ADVOCACY
    • UNDERSTANDING PSYCHOSIS GUIDE
    • SMI CAREGIVERS GUIDE
    • POLITICAL ADVOCACY GUIDE
    • HELPING IN CRISIS GUIDE
    • TREATMENT TERMS GUIDE
    • QUARTERLY RESOURCE GUIDE
    • EDUCATION & ADVOCACY TOOLS
  • SUPPORT GROUPS
    • THE ANCHOR
    • THE HIDDEN SENTENCE
    • SURVIVORS OF LOSS
    • SMI CAREGIVERS
    • SUCCESS CIRCLE
    • REPLANTING LIVES
  • BLOG
  • PRESS ROOM
  • JOIN
  • DONATE
    • BUILD A SYSTEM THAT CARES

OUR philadelphia
​POLICY DIRECTOR TEAM

Meet carter hawley

CONTACT CARTER
Carter Hawley is the Pennsylvania Policy Co-Director for the National Shattering Silence Coalition (NSSC), where she advances humane, evidence-based policies grounded in early intervention and access to treatment.

Carter’s advocacy is rooted in a decade of lived experience as the parent and legal guardian of an adult daughter living with schizophrenia and addiction. Having navigated the gaps between mental health, housing, and legal systems, she rejects "ideology over reality," insisting that policy must be informed by the lived truth of families on the ground.

A seasoned leader in public administration, Carter previously served as Assistant City Manager for the cities of Kenmore and Woodinville, WA, and Associate Vice President for the United Way of King County. Her deep experience in governance and systems-level problem solving allows her to bring a steady, nonpartisan, and strategic voice to legislative conversations.

In addition to her policy work, Carter is an ordained deacon in the Episcopal Church and serves as the Executive Director of the Association for Episcopal Deacons, supporting over 3,000 advocates nationwide. Her ministry bridges the gap between faith and public life, emphasizing the ethical duty to protect the dignity of those most at risk.

A certified Mental Health First Aid trainer and NAMI family support leader, Carter is a frequent speaker and writer on psychosis, anosognosia, and the complex tensions families face when navigating SMI. She shares her reflections on caregiving and systemic failure through her Substack newsletter, giving a voice to the often-hidden struggles of families in crisis.
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National Shattering Silence Coalition is a registered 501(c)3 tax-exempt non-profit organization [EIN# 41-3720272]. We are proud to have earned the Candid Platinum Seal of Transparency, reflecting our commitment to maximum financial accountability and measurable programmatic impact.

Advisory Role Disclaimer: Advisors to the National Shattering Silence Coalition (NSSC) serve in an advisory capacity, providing expertise, knowledge, perspective, and general guidance to support NSSC’s mission, programs, education, and organizational initiatives. Their participation does not constitute individualized legal, medical, clinical, financial, or other professional advice, diagnosis, treatment, representation, or professional services. When individualized professional guidance is needed, individuals should consult an appropriately qualified and licensed professional.
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